If you have any questions about a product, service or other pre-sale matter please contact us by using our contact form below or telephone customer service on 07 5531 6266
Jon and the team were incredible to work with on our project, understanding what we needed and knowledge of the products was second to none... thanks for looking after us!
Kieren Perrow
Staff were great to deal with. Purchased wood burner to my specifications easily. Staff also have various contacts for contractors able to do installations
Andrew Ewing (Andy)
Unsurpassed customer service, nothing was too hard for them. A breathe of fresh air in a World that has lost the notion of true customer service. 100% recommended.
Steve Baldwin
Love our new fireplace, the specs were spot on and fits like a glove in our premade wall. Very happy with the service of the Team. We will be back for another very soon.
Kelly Dek
Great service and the friendly staff, while also offering competitive pricing. Can’t ask for much more.
Alan Hallal
Amazing place to sort yourself a fireplace. Really knowledgeable, friendly staff that went above and beyond to help us with our project. Highly recommend the friendly team here. Fair prices for great service. Will be back for a BBQ!
We had a fairly tight budget but managed to find a very suitable fireplace for our house. Installed now and working like a dream. Great communication with the team at Gold Coast Fireplace.
Elissa Matthei
Great range with experienced staff that know what they are doing. Thanks for an excellent service.
Patrick Day
Joe is a legend. So helpful. So knowledgeable. Answered all my questions. Matched a competitor price and then some. Organised same day delivery. If you’re on the coast and need a BBQ, there’s no better place to go. Thank you guys!!
Paul Haraldson
Prices are great and the service is exceptional – 5 stars are not enough. They are “old school” service orientated, can not speak highly enough of the service received. Thank you.
Annette Davies
We went here to look at fireplaces and learned a lot. Good store lots of stock and very helpful sales team. On our way out we fell for a wood fired oven. Talked it over and came back the next day and bought it. We dealt with Scott who was very knowledgeable. Got a good discount and agreed that he would deliver and install it.
